Future-Ready Banking: Harnessing Emerging Tech for Seamless User Experience

ABOUT

Step into the future of banking with HSBC at Singapore Design Week 2025. This interactive experience invites curious minds, design lovers, and finance professionals to discover how human-centered design and emerging technology are transforming the way we bank.

From reimagining physical spaces to integrating AI seamlessly into everyday services, HSBC is shaping intuitive and secure financial experiences that are built around people, not just processes.

From combating fraud to simplifying complex financial decisions, these emerging technologies are meant to make banking safer, smarter, and more accessible for all.

What to expect:

• Guided Tours

Explore one of Singapore’s most advanced banking environments at the HSBC Wealth Centre. See how HSBC is reimagining physical spaces to blend high-touch relationship management with cutting-edge digital tools for a truly customer-first experience.

• Talks and Conversations

Hear from HSBC leaders and discover the bank’s long-standing legacy of pioneering change—from trade finance in the 19th century to digital transformation in the 21st in the leadership fireside chat. Get a closer look at how HSBC is leveraging AI to personalize services, streamline operations, and enhance customer experiences across channels.

Whether you’re a design thinker, finance professional, tech enthusiast, or just curious about how banks are evolving, this is your chance to get a rare behind-the-scenes look at the future of finance.

ORGANISER

HSBC

HSBC is a global financial institution committed to creating meaningful, human-centered experiences. With a strong focus on sustainability, innovation and financial wellbeing, HSBC designs customer-centric solutions that foster resilience, inclusivity, and positive impact across the communities it serves.

CONTACT

Name: Wenzhu Liu
Email Address: [email protected]

Top image: Image designed by HSBC.

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